We are continuing to follow the latest advice and recommendations from health authorities around the coronavirus situation as well as communicating regular updates to our members and clients and forward planning for a number of potential outcomes.
Check this page for an up-to-date overview of the situation’s impact on our services as well as links to resources that can assist you.
We will be continuing to monitor this situation closely and providing more updates as this situation evolves.
We have been conducting health and welfare checks with our clients who rely on personal support to ensure they have an emergency plan in place in case of future service disruption.
We have also put measures in place to ensure our casual workforce and Personal Support Workers are financially supported in the case of required self-isolation.
We are increasing our focus on hygiene, including offering hand soap and sanitiser to guests and staff, cleaning equipment after each use and encouraging social distancing within our offices.
Current impacts on Spinal Life Australia services and offices
Last updated 23 March, 2020
- The following offices will be temporarily taking enquiries via phone or email only (enquiries to be directed to 1300 774 625 or enquiries@spinal.com.au):
- Rockhampton
- Bundaberg
- Perth
- We are requesting visits to all other offices, including the Healthy Living Centre, to be made by appointment only
- Non-essential appointments are encouraged to be held over the phone or Skype or postponed to a later date
- Our Peer Support and Back2Work programs will be temporarily suspending in-person visits to the Spinal Injuries Unit and will be taking enquiries via phone or email only
Current impacts related to the Healthy Living Centre
Last updated 23 March, 2020
- The Active Gym is closed to visitors until further notice
- The Active Hydro Pool is closed to visitors until further notice
- Food and drink purchases at the Guyala Café will be takeaway only until further notice
Resources
Click here to visit our page on coronavirus advice, including how to reduce risk or stay up to date.
Emergency planning and preparing for hospital admission
If you require care from a support worker or carer, it’s important to ensure you have an emergency plan ready in the case you cannot receive care from your provider.
If you cannot receive care from an alternative source such as a family member, friend, partner or trusted person, you may need to consider hospital admittance as per current Queensland Health recommendations.
For more information on emergency planning and how to adequately prepare for hospital admission, click here to visit our emergency planning page.