We are continuing to follow the latest advice and recommendations from health authorities around the coronavirus situation as well as communicating regular updates to our members and clients and forward planning for a number of potential outcomes.
We have been conducting health and welfare checks with our clients who rely on personal support to ensure they have an emergency plan in place in case of future service disruption.
We have also put measures in place to ensure our casual workforce and Personal Support Workers are financially supported in the case of required self-isolation.
We are increasing our focus on hygiene, including offering hand soap and sanitiser to guests and staff, cleaning equipment after each use and encouraging social distancing within our offices.
Current impacts on Spinal Life Australia services and offices
Last update 26 March, 2021
- Premier Annastacia Palaszczuk confirms one new case of locally transmitted Coronavirus.
- We will closely monitor the situation as it evolves, in particular the impact of staff restrictions to hospitals and aged care facilities and how this could affect the delivery of Personal Support and In Home Care services.
Last update 8 January, 2021
- Woolloongabba office in Brisbane, will be closed on Monday 11 January
- Personal Support and In Home Care will be operating as usual
Last updated 9 June, 2020
- All Spinal Life Australia offices, including the Healthy Living Centre, are open to visitors and services are operating as usual, as we continue to practice social distancing and regular sanitation.
- Staff and visitors entering a Spinal Life office have been asked to conduct a temperature check on entry using provided forehead thermometers.
- Visitors and staff who are unwell, have been recently tested for COVID-19 and are awaiting results or have recorded a high temperature (38 degrees or over) should restrict contact through email or phone when possible.
Emergency planning and preparing for hospital admission
If you require care from a support worker or carer, it’s important to ensure you have an emergency plan ready in the case you cannot receive care from your provider.
If you cannot receive care from an alternative source such as a family member, friend, partner or trusted person, you may need to consider hospital admittance as per current Queensland Health recommendations.
For more information on emergency planning and how to adequately prepare for hospital admission, click here to visit our emergency planning page.