Rebuilding livesPromoting independencePreventing injuries

Feedback and complaints

Thank you for taking the time to provide us with your valuable feedback. As part of our commitment to continuous improvement, Spinal Life Australia strongly encourages feedback from all our stakeholders.

As a Quality Assured organisation, your feedback is important to us and we will endeavour to respond as soon as possible.

If you have any questions or concerns regarding your compliment/complaint in the interim, please don’t hesitate to contact us on (07) 3391 2044 or email our Quality Manager.

The management of feedback, satisfaction and complaints is an important component of our Quality Management system and the continuous improvement of our services. To find out more, please refer to our Feedback, Satisfaction, Grievance, Complaints and Appeals policy.

For information about our complaints management process, appeals and complaints resolution agencies, please refer to our Complaints and Appeals procedure.

Your Details

Please provide their details

Which area does this relate to?

Which area does this relate to?

Does this relate to a specific office?

Does this relate to a specific office?

Is this a Compliment, or a Complaint?

Is this a Compliment, or a Complaint?

Please tick applicable categories for your Compliment

Please tick applicable categories for your Compliment

Please tick applicable categories for your Complaint

Please tick applicable categories for your Complaint

Please provide a summary of your compliment or complaint