Our Supports Coordinators are here to bring your NDIS plan to life. We’ll guide you through the steps to execute your plan, as well as establishing the supports you need to achieve your goals.
When would I see a Supports Coordinator?
There are several reasons why you may benefit from seeing a Supports Coordinator, these include:
- Understanding your NDIS plan
- Reviewing your plan and setting goals
- Researching and evaluating services and providers to best suit your needs
- Obtaining quotes for services from the relevant providers
- Liaising with the NDIA and other government agencies
- Developing your skills so you can take control of your plan in the future
With more than 60 years of experience in supporting people with spinal cord damage and other physical disabilities, you can be confident our team has the unique insights, expertise and understanding you need to help navigate and get the most out of your NDIS package.
Available for in person consultations in: Brisbane, Cairns, Perth, Rockhampton
Need more information? Read our FAQs
What is Supports Coordination?
Supports Coordination is a service funded through the NDIS to assist participants who need additional assistance with their NDIS plan implementation. Our Supports Coordinators help guide you through the NDIS by assisting you with understanding and activating your NDIS plan. Supports Coordinators can assist with; helping you understand your NDIS plan, annually reviewing your plan and setting goals, researching and evaluating services and providers to best suit your needs, obtaining quotes for services from the relevant providers, liaising with the NDIA and other government agencies, develop your skills so you can take control of your plan in the future.
Who can access Spinal Life Supports Coordination services?
Supports Coordination is an NDIS funded service and is available to customers with an NDIS package. If a customer requires Supports Coordination and they are not eligible for NDIS, sometimes other funding providers will fund this service through our Supports Coordination team. Most of our customers are decision makers over the age of 18. We do also provide services to children. Our Customer Engagement team can assist in providing information about all options available including support through our Advocacy team.
Why should I choose Spinal Life Supports Coordination?
Our Supports Coordination team offers unique insight, expertise and professionalism backed by state-wide resources to help you navigate the NDIS. Our focus is on developing an individual’s capacity and skills to live and manage their own lives. We do this by providing personally tailored information and healthcare services, employment, community, and in-home personal care services.
Where is Supports Coordination offered?
We offer Supports Coordination throughout Queensland and have just started a service in Perth. We provide Supports Coordination from our Brisbane (SEQ including Gold Coast, Sunshine Coast, Logan and Ipswich and surrounds) Rockhampton (including south to Bundaberg), Cairns and Perth offices.
Do you only offer Supports Coordination to people with spinal cord damage?
Spinal Life Australia assist customers who live with spinal cord injury or neurological conditions which affect mobility. There are many conditions that fit within this scope, if you are unsure please contact our Customer Engagement team via phone 1300 774 625 or by completing an online enquiry form.
How can I find out more information?
You can submit an online enquiry form or call our head office (1300 774 625).
How can I book Spinal Life Supports Coordination?
You can submit an online enquiry form or call our head office (1300 774 625).
How long will it take before Supports Coordination sessions can start?
The Customer Engagement team will assist you with your initial questions and if you are eligible you will be allocated a specific Supports Coordinator. This process can take a couple of weeks, during which time the Customer Engagement team can assist with your initial plan set up and engaging any urgent services.
