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Information on our natural disaster policy

If clients require additional support from a Personal Support Worker (in their home or where they have been evacuated to) prior to or following a natural disaster, they should contact the relevant office to make the request. PSWs will attend where possible but only where it is safe to do so.

Staff are responsible to ensure that their own safety and the safety of their family is a priority. Staff are only required to attend a client’s home to provide support (or location to which the client may have been evacuated) if the PSW is safe to travel there and back, prior to, or following, a natural disaster.

If you have any concerns or questions, please contact us.