Spinal Life Australia will be audited against the NDIS Practice Standards and Quality Indicators from 30 March to 1 April in our Brisbane and Townsville offices and over the phone. This audit will let us know how well we meet the NDIS Practice Standards and help us to continue to improve the services we offer to you.
As a client who receives NDIS services from us, the NDIS Commission has advised that participation in this audit is automatic for NDIS participants unless you choose to ‘opt out’, in accordance with the National Disability Insurance Scheme (Approved Quality Auditor Scheme) Guidelines 2018 Annex B.
Please complete the below form by Friday 13 March if you wish to opt out.
If you are contacted by the auditor and decide at that time to opt out, you are welcome to do so.
While there is no obligation for you to participate, your feedback will help Spinal Life to continuously improve. If you have any questions, please contact Feedback and Compliance Manager Ivan McKay on 1300 774 625.