Spinal Life Australia is one of Queensland’s leading providers of advocacy, therapy and supports for people with spinal cord injuries. Because of our position, we can also support people with other physical disabilities affecting their chosen lifestyle.
Through the high quality support we provide, our clients live independently at home, maintain their personal and social networks and enjoy a better quality of life.
Our history
In 1960 a group of people with paraplegia and quadriplegia met to talk about the best way to advocate for their needs. That meeting was the beginning of what is known today as Spinal Life Australia (formerly Spinal Injuries Australia).
Initially called the Paraplegics Welfare Association, our services focused on advocacy, healthcare and lifestyle advice, as well as personal assistance. These services have expanded to include support networks for members and employment assistance. We also provide peer support to help people and their families transition from the hospital to home and the community.
Over the years, we have developed specialist knowledge on all things spinal. As a result we are Queensland’s peak body for people with a spinal cord injury.
For more information on our achievements read our annual reports.
Our vision and values
Our vision
Our vision is for people with a spinal cord injury to live in an equitable, inclusive, integrated community, independently able to access every aspect of, and contribute to the fabric of their region.
Our values
Client centred
Clients drive our needs and priorities. We understand, anticipate and respond to client expectations.
Collaboration
We value our people and work to foster effective relationships through leadership and teamwork.
Innovation
Through creative thinking we respond and adapt to trends and opportunities.
Integrity
We are authentic and advocate for our members and clients, and their communities.
Accountability
We uphold the highest standards and demonstrate responsible management of our resources.
Our Quality Management
At Spinal Life Australia we believe in being the best we can possibly be. Our priority is delivering exceptional quality services that meet our customers’ needs, expectations and satisfaction.
We are subject to rigorous accreditation, audit and reporting standards set by the disability services sector. Our certification includes the National Standards for Disability Services and the Human Services Quality Standards. In addition, we maintain ISO9001:2015 Quality Management System accreditation to ensure our practices and processes are of an international quality standard and are regularly reviewed for continuous improvement.
For more information about our accreditation and standards please read our Quality Management System policy.
The Australian Spinal Injury Alliance
The Australian Spinal Injury Alliance was established to provide a national voice for all Australians with a spinal cord injury. This alliance is made up of eight of Australia’s state-based spinal cord injury organisations, including Spinal Life Australia.
The Alliance’s five key priorities are: government liaison, advocacy, injury prevention, information sharing and awareness raising.