At the Spinal Injuries Association, we are committed to providing a high-quality service and place of business to our clients, members, and staff. This commitment is reflected in our Quality Management System (QMS), and the policies and procedures which underpin our vision, mission and values.
We take pride in what we do.
We are focused on continuous improvement, excellence, innovation and working collaboratively with our stakeholders.
Being “Quality Assured” means we value our stakeholders and believe that, working as a team, we can build a better organisation and provide better services and outcomes for our clients, members and staff.
As part of our commitment to continuous improvement, the Association strongly encourages feedback from all our stakeholders. If you would like to share your thoughts or comments, please contact us or complete our Online Compliments and Complaints form. We would love to hear from you.