Client Service Officer – 6 month contract (NQ Townsville)
Due to expansion within our department we are looking for a dynamic, committed and enthusiastic person to take on the role of Client Service Officer. Reporting to our Service Delivery Manager, you will be primarily responsible for the management and continuous improvement of service delivery to a portfolio of clients within the Personal Support Plus department. This includes support, development, retention and performance monitoring of Personal Care Assistants (PCA’s) and holistic client management including responsibility for funding, care plans, induction and orientation of new clients and the assessment of client services.
What’s needed to be successful?
- Ability to co-ordinate and manage a variety of tasks that deliver results.
- Experience in dealing with staff issues.
- Strong communication skills
Previous experience in the delivery of human services to people with disabilities would be highly desirable.
In return, we can offer you:
- Competitive remuneration & benefits
- A great team environment
- Flexible work conditions including Accrued Days Off
- Salary sacrificing options exclusive to not-for-profit
- A comprehensive healthy, wealthy & wise scheme bring additional workplace benefits
To apply for this excellent opportunity please forward your cover letter and resume to hr@spinal.com.au. Alternatively, you can send it to HR Advisor, PO Box 5651, WEST END QLD 4101.
If you would like more information, please contact James Stone, HR Advisor on (07) 3391 2044.
