Meet the Management Team

Our Management Team in 2014 is:

Bruce Milligan
Chief Executive Officer

Bruce joined Spinal Injuries Australia in 2011 after 20 years of involvement in the human services sector in positions across health, aged care, disability and community services, both within the Queensland Government and not-for-profit sector.

Bruce has held senior executive positions in Queensland Health, Blue Care, was CEO of the Cerebral Palsy League, and Deputy Director-General of Disability Services Queensland. He is currently a member of the National Disability Services Queensland Committee.

Frances Porter - Client Services at Spinal Injuries AssociationFrances Porter
General Manager
Member & Client Services

After beginning her nursing career in a Brisbane hospital’s spinal unit, Frances decided to move into a community-based job, which is how she began work with Spinal Injuries Australia in 1988.

Frances oversees four services within the organisation: the Spinal Allied Health Service, Employment Options, Peer Support and the Information Service. Frances describes the client relationships and the positive and supportive culture of the organisation as the best things about her job.

John MayoJohn Mayo
General Manager
Community Development

An experienced marketing and media practitioner for 30 years, John joined Spinal Injuries Australia in 1994, advocating for services for people with a spinal cord injury and their families by seeking to work cooperatively with government, business and the community.

John leads the organisation’s Inclusive Communities program aimed at maximising the social and economic performance of venues and regions. John is also involved in project consultancy and training about equity and access issues, and is a Queensland Government nominee and recipient of the UN International Year of the Built Environment Award 2004.

Paul Mansell
General Manager
Technology & Infrastructure

Paul started his working life as a submarine electrician in the Royal Australian Navy. He has enjoyed a varied career in both public and private sectors working in defence, education, electrical engineering & technology and has held senior management positions in IT, marketing and project management.

Before joining Spinal Injuries Australia he was project manager for a major defence project in South East Asia. Paul leads the organisation’s Technology & Infrastructure team whose role is to align a technology vision with the business strategy by integrating processes with appropriate technologies.

Paula Holden
General Manager
People, Learning & Culture

As an experienced HR Professional, Paula has developed her career in a variety of industries in both the public and private sector.

Before joining Spinal Injuries Australia, Paula has worked in many facets of HR, across a diverse range of sectors including mining, not-for-profit, consulting and manufacturing. Concurrently with her role as General Manager, she also holds Office as State Council Member on the Australian Human Resources Institute (AHRI). In her General Manager role, Paula leads the team that oversees the areas of HR, Recruitment, Safety, and Learning and Development at the organisation.

Paula remains dedicated to best practice and sound leadership of people which contributes to optimal performance of the greater business.

Pauline Davis
General Manager
Personal Support & Home Care Services

Pauline has extensive experience in human service delivery agencies including child safety, youth justice and most recently disability services.

Most recently, Pauline has managed her own consulting business and undertaken work for government and non-government agencies. Pauline has had significant experience in implementing major change agendas and in guiding and managing staff through difficult organisational change processes. Pauline has a Bachelor of Social Work from the University of Queensland.

Jo McLaren
General Manager
Finance & Quality

Jo joined Spinal Injuries Australia in 2005 as an experienced Accountant from the not-for-profit sector. Having worked in both for-profit and not-for-profit organisations, she prefers to apply her skills in an altruistic environment.

Jo was subsequently appointed to the position of Finance Manager before being appointed General Manager Finance and Quality.

Jo is committed to quality principles and the pursuit of business excellence across the organisation. She has a Bachelor of Business (Major in Professional Accounting) and is a Member of the Institute of Public Accountants.

Mark Hosking EditedMark Hosking
General Manager
Commercial Opportunities

Mark has a broad commercial background incorporating senior management roles in public companies, privately-owned enterprises, government and semi-government organisations as well as in consulting.

He comes to Spinal Injuries Australia with a successful record in developing new markets both in Australia and overseas, guiding companies through growth phases and enhancing asset values. He is a CPA and also a member of Chartered Secretaries Australia. Until recently, Mark was Group General Manager of the family-owned Longhurst Group – a substantial set of businesses operating in the retail, property, accommodation and marine industries.

His role is to develop existing commercial business activities and identify and establish new business ventures, leading to commercial returns for the organisation.

Graeme Kerkin EditedGraeme Kerkin
Regional Manager
North Queensland

Graeme Kerkin has worked in the Human Services area both in State Government and the not-for-profit sector, in services that have included Youth, Families and Homelessness and Disability programs.

For the past six years Graeme has worked in a management role within the Disability Services area in South Australia, most recently as General Manager – Client Services and primarily in services that provide support to people who have a physical and intellectual disability, in the areas of supported accommodation, day options, in-home support, supported employment and recreational activities.

Graeme moved to Townsville in May 2014 to take up the position of Regional Manager, North Queensland for Spinal Injuries Australia.